Published by: 2nd May 2017at
Two busy Tyneside general practices, Parkway Medical Group and Holmside Medical Group, both Newcastle medical practices have upgraded their digital technology to integrate Enterprise Medical Speech Dictation software into the existing EMIS Web system, to completely modernise their digital dictation process.
About Parkway and Holmside Medical Groups
Dictation and document generation is a vital part of both practices, with time-sensitive, confidential material transferred between doctors, medical consultants and secretarial staff. Parkway employs 21 staff looking after 8,200 patients, while Holmside has 28 staff caring for 9,500 patients. SpeechWrite worked closely with both practices to demonstrate how SpeechWrite Dictation technology would enhance their patient care.
SpeechWrite Enterprise technology was installed in both instances, in conjunction with SpeechMike 3 microphones, which are fitted with a hygiene-friendly antimicrobial surface, an ideal feature for the clinical environment. When creating a dictation document, patient information including profile, date of birth, IDs and EMIS properties are imported directly from the EMIS Web and clinical system, providing 100% accuracy. There are also no security concerns, as the software provides full encryption and secure file transfer, ensuring confidentiality and privacy.
Donna Aydon, Practice Manager at Parkway Medical Group, noticed the improvements immediately:
“The SpeechWrite Medical Speech Dictation system installed by SpeechWrite is already proving its worth. As well as set-up, SpeechWrite advised us on what to install and demonstrated to our staff how to get the best out of it.” Michael Foster, Practice Manager at Holmside Medical Group, agrees: “The new hardware is significantly easier to use, which enabled a quick turnaround time for letters to patients and consultants. To say the new technology has made a difference to us would be a huge understatement”.