To help combat unfamiliarity, SpeechWrite Digital has developed a comprehensive transcription and dictation training plan to ensure that no user is left feeling abandoned or feels uncomfortable with their new system.
Training can be carried out across all levels of the organisation, accommodating numbers from one-to-one and small group tutorials to hundreds of people on a webinar. Handouts are also provided to facilitate learning and practical online demonstrations, enabling trained staff to pass on their knowledge to other staff members.
Based in Essex, Birkett Long LLP, with offices in Chelmsford, Basildon, Colchester, and (more recently) Malta, chose the SpeechWrite 360 cloud solution after a comprehensive review of the dictation market.
The users picked up the new system very quickly after the SpeechWrite Service Delivery team deployed a comprehensive training plan, and a series of training videos were issued to all users so they could refresh their knowledge at any time during the pilot.
The service delivery team at SpeechWrite was brilliant, going above and beyond to help us with our onboarding of over one hundred and forty users of the new 360 system. Whenever you change an IT system, there is always a period of change which can be unsettling for some people; SpeechWrite just took this in their stride and dealt with issues appropriately.
We understand how change can be temporarily disruptive to any organisation. Our training is designed to help users embrace new technology and adopt a positive user experience.
A part of our commitment to ongoing training we offer pre-recorded training videos for users to access at their convenience.
Our friendly user support team are always on hand should you need us.
Book a one-to-one consultation with one of our specialists to see how SpeechWrite can add value to your organisation.