What personal information do we collect?
When using the term “Personal Data” in our Privacy Notice, we mean information that relates to you and allows us to identify you, either directly or in combination with other information that we may hold.
When you purchase or download our software, or use our software support services, we may collect information such as your name, e-mail address, physical address, telephone number, and financial and payment details.
We obtain marketing contact information from our partners and from third party mailing lists including social media connections.
Promotional Communications Data
You can choose to sign up for marketing and promotional communications.
You may choose to participate in competitions via our SpeechWrite Web Pages or via surveymonkey.
Online Feedback Data
You can choose to give your feedback, comments, questions, ratings and reviews in our online evaluations via surveymonkey.
SpeechWrite may collect data for events, webinars or fairs that you may wish to attend and register for via the SpeechWrite web-site.
Social listening Data
When you interact or communicate on social media channels/pages/promotions and blogs (e.g. when you click on ‘like’ or ‘share’, when you post and share comments and when you submit ratings and reviews) your Personal Data is retained by SpeechWrite.
Sharing your personal data
Affiliates and service providers
We may disclose your Personal Data:
To our affiliates or partners for the purposes described in this Privacy Notice;
To our third party service providers who provide services such as website hosting, data analysis, payment/billing processing, order fulfillment, information technology and related infrastructure provision, customer service, email delivery, CRM, identity management, event management, marketing intelligence, auditing, fraud detection and other services.
When you interact with SpeechWrite as a customer, supplier or business partner, SpeechWrite may disclose Personal Data available in reports and other materials provided by you and/or your company pursuant to an engagement with another business partner and/or a supplier.
Other uses and disclosures
We may also use and disclose your Personal Data as we believe to be necessary or appropriate: (a) to comply with applicable law, which may include laws outside your country of residence, to respond to requests from public and government authorities, which may include authorities outside your country of residence, to cooperate with law enforcement or for other legal reasons; (b) to enforce our terms and conditions; and (c) to protect our rights, privacy, safety or property, and/or that of our affiliates or subsidiaries, you or others. In addition, we may use, disclose or transfer your information to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).
This Privacy Notice does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any website or service to which the SpeechWrite Pages link. The inclusion of a link on the SpeechWrite Pages does not imply endorsement of the linked site or service by us or by our affiliates or subsidiaries. In addition, we are not responsible for the information collection, use, disclosure or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any Personal Data you disclose to other organizations through or in connection with the SpeechWrite Pages. These other organizations may have their own privacy notices, statements or policies. We strongly suggest that you review them to understand how your Personal Data may be processed by those other organizations.
Media House Rules
The data collected is used to:
- Ensure that the digital channel functions properly;
- Analyze digital channel usage so we can measure and improve performance of our digital channels;
- Connect to your social media networks and read reviews;
- Help better tailor advertising to your interests, both within and beyond SpeechWrite Ltd channels;
You can delete cookies if you wish; while certain cookies are necessary for viewing and navigating on our website or app, most of the features will be still accessible without cookies.
How we secure your personal data
We seek to use reasonable organisational, technical and administrative measures to protect Personal Data within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us.
How long will the Personal Data be kept?
We will retain your Personal Data for as long as needed or permitted in light of the purpose(s) for which it was obtained. The criteria used to determine our retention periods include: (i) the length of time we have an ongoing relationship with you to participate with SpeechWrite; (ii) whether there is a legal obligation to which we are subject; or (iii) whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitations, litigation or regulatory investigations).
The right to request erasure of your personal data
You can ask us to delete or remove your personal data where there is no good reason for us continuing to process it. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.