Watch to see how TWM Solicitors revolutionised the way their administrative processes with SpeechWrite 360, enabling their fee-earners to work from any location with the included mobile app. Faced with the challenge of supporting an agile workforce while maintaining high service standards, the firm needed a flexible, future-ready system.
With over 180 members of staff spanning 7 offices in the south of the UK, Gardner Leader have established themselves as the go-to law firm to provide high quality legal work to their clients. Their talented team of solicitors pride themselves on understanding their clients’ priorities and delivering practical and excellent value legal solutions.
Based in Essex, Birkett Long LLP, with offices in Chelmsford, Basildon, Colchester, and (more recently) Malta, chose the SpeechWrite 360 cloud solution after a comprehensive review of the dictation market. The company’s existing dictation solution was not fit for purpose with the ‘cloud-first’ strategy that the firm had adopted. “We were 60% there with our cloud strategy and remote working when the pandemic hit, having already switched to Office 365 and issued our employees with desktops and laptops. There were a few applications left to move to the cloud, and dictation was one of them.”
Maxwell Hodge is a solicitor practice with 8 Offices across Merseyside and the Wirral. Being locally based means teamwork is essential for the firm, ensuring support is provided across all branches at all times. The firm’s former analogue dictation system had become outdated and inefficient, and it was becoming more and more difficult to get replacement hardware or even to have the existing hardware repaired.
Ringrose Law provides legal advice and services throughout Lincolnshire and Newark. With five offices spanning the county, they provide personal and commercial law in various legal areas. Although the company was already using a legacy cloud dictation system with a mobile app, some distinct limitations led them to seek a more effective solution. This included not having a document audit trail and visibility of progress on the mobile device.
In business since the 1840s, specialising in property since the 1970s, and even creating the legal documentation for one of the first housing associations; Croftons is a leading, specialist housing and commercial real estate law firm based in Manchester. In business since the 1840s, specialising in property since the 1970s, and even creating the legal documentation for one of the first housing associations; Croftons is a leading, specialist housing and commercial real estate law firm based in Manchester.
With a wealth of experience and knowledge for the commercial property industry KWB are a specialist property consultancy focused on the Midlands region, with offices in Birmingham and Solihull. KWB were using an out-dated dictation solution that was fast becoming obsolete. The incumbent system was not designed for mobile working with authors having to wait until they got home or in the office to dock dictation work, allowing them to send documents to the admin team for transcription.
Salehs are a growing law firm based in Manchester, offering legal support for businesses and consumers alike. The firm has recently grown through the successful acquisition of Solis Law and the sustained growth of other departments, notably Commercial Property and Commercial Finance. Salehs also specialise in Real Estate and Residential Property with a combined team of 27 fee earners and 15 staff in the admin support team.
Bay Medical Group is a large merged GP Practice in Lancashire providing services to approximately 54,000 patients. The Practice has a wide variety of clinical staff working alongside the GP’s, including Primary Care Pharmacists, Advanced Practitioners, Mental Health workers, Paramedics, Practice Nurses, Treatment Room Nurses, Assistant Practitioners, Health Care Assistants, Phlebotomists and Care Co-ordinators to deliver care.
Set up in 2001, The Child Law Partnership is a family law firm who initially focused exclusively on children’s cases and Social Services. After expanding, the practice now deals with a broad range of family issues involving separation, divorce, disputes concerning children and family finances. With 27 staff and 6 offices, they are one of the largest specialist and family law firms in the South East.
Hugh Reeve from Nutwood Medical Practice piloted voice recognition (integrated with EMIS) for 4 weeks and has given his insights below “I have been using Dragon Dictate Medical on a trial basis for the last 4 weeks and have to say I am pretty impressed. The software was easily uploaded to my computer and it integrates with most software that I would normally type into - EMIS, Microsoft Outlook for emails, Microsoft Word, Advice and Guidance."
Baslow Road, Shoreham Street and York Road Surgery, a busy GP practice in Sheffield, was looking to upgrade its digital dictation system. The team of GPs, operating across all three sites, needed to turn around the dictation and transcribing of medical notes as quickly as possible to maximise efficiency and provide the best possible service to thousands of patients. SpeechWrite Digital, a business that specialises in providing digital dictation services, was recommended to one of the GPs as a company that would be able to upgrade the practice’s system cost-effectively.
Abensons Solicitors, a professional law firm based in Liverpool, with over 40 lawyers, paralegals and support staff, was looking for a means of easily upgrading its old-fashioned dictation system. The firm offers a broad range of legal services and has a correspondingly high demand for fast turnaround of a huge number of documents which need to be typed up on a daily basis by the secretarial team. SpeechWrite Digital, a company that specialises in providing digital dictation services, was able to upgrade the firm’s analogue system to a cost-effective, state-of-the-art solution.
Booth Ainsworth LLP is an accountancy firm which has been established for 50 years. Its accountants and staff have a wealth of experience across a variety of sectors, with specialisms in dentistry and the legal sector. Other areas of work include retail, construction, leisure and media. The firm also offers advice and training, and is a Sage One and Xero Certified Advisor. Booth Ainsworth employs 100 staff in its office in Stockport, to the south east of Manchester with clients throughout the region and nationwide.
Wansbroughs Solicitors is a law firm that serves clients across England and Wales. Its legal experts have extensive experience in providing services to a range of commercial and private clients. Originally part of Wansbroughs in Bristol, the practice has been independent since 1989. It has developed a strong client base and a reputation for conducting work more commonly associated with much larger practices. Its specialists have extensive experience, both locally and in practices in London, Bristol and elsewhere, so can address all aspects of law.
Cheshire accountancy firm Booth Ainsworth LLP has enhanced its digital dictation output, with a new system installed in its North West base of operations. The cloud-based technology was upgraded to boost remote working throughout the team. Specialists SpeechWrite Digital were commissioned to formulate and instigate a solution, which has led to enhanced connectivity and improved productivity and accuracy. The accountants wanted to continue using their existing Philips hardware devices, which allows up to 30 users to access the cloud, whilst working remotely.
Leading law firm Aaron & Partners LLP has recently upgraded its digital dictation technology to include voice recognition software. This will significantly reduce the company’s reliance on transcription and enable the practice to process documents even more quickly and efficiently.
Forge Road Surgery near Wrexham has been one of a number of businesses and practices to have taken the plunge and replaced their old analogue dictation system. From GP surgeries, to solicitors and accountants, businesses have been looking at their IT set-ups and appraising how they can be improved, to make the customer experience more pleasant and their outputs more efficient. A GP practice in North Wales, Forge Road Surgery is sited in Southsea, on the western fringes of Wrexham.
When Leamington Spa-based solicitors Blythe Liggins discovered its analogue dictation and transcription system was becoming outdated, the only option was to look at upgrading to digital. In a modern age where phones and tablets are as sophisticated as computers, using tapes to record dictation for transcription had begun to seem slightly archaic.
A Warwickshire health centre has streamlined its GP dictation system by implementing digital voice recognition technology. Alcester Health Centre engaged SpeechWrite to provide an upgrade to its dictation-to-text system. The new system directly links GPs to administrative staff, enabling medical reports and consultation notes to be verbally transcribed quickly into text.
With help from SpeechWrite Digital, South Wales solicitors’ practice Everett & Tomlin and Lloyd & Pratt (ETLP) has recently adopted a complete digital workflow solution to incorporate remote working. The company has installed Philips SpeechMike Premium USB digital recorders and SpeechWrite Enterprise workflow management software across three offices, which has both updated and enhanced its administrative systems.
Book a one-to-one consultation with one of our specialists to see how SpeechWrite can add value to your organisation.
Book a one-to-one consultation with one of our specialists to see how SpeechWrite can add value to your organisation.
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