Baslow Road, Shoreham Street and York Road Surgery, a busy GP practice in Sheffield, was looking to upgrade its digital dictation system. The team of GPs, operating across all three sites, needed to turn around the dictation and transcribing of medical notes as quickly as possible to maximise efficiency and provide the best possible service to thousands of patients. SpeechWrite Digital, a business that specialises in providing digital dictation services, was recommended to one of the GPs as a company that would be able to upgrade the practice’s system cost-effectively.
Serving 12,500 patients, the surgeries at Baslow Road, Shoreham Street and York Road have a large staff of seven GPs, five practice nurses, a healthcare assistant, an advanced nurse practitioner and 18 support staff, many of whom work across all three sites. A huge amount of medical notes need to be recorded on a daily basis and a number of staff needed a digital dictation solution that was easy to use and offered excellent value for money.
The practice management team decided that the surgeries needed to upgrade their digital dictation system to increase efficiency and reduce costs. SpeechWrite provides tailor-made solutions for healthcare professionals, whether they are working in a large hospital or a small medical practice, and was recommended to the Baslow Road team. After undertaking a trial to see exactly what the medical practice needed, SpeechWrite recommended its Enterprise solution, which features central administration and advanced workflow features for authors and typists. Documents can now be dictated in any location and accessed and transcribed without delay by 10 users at the practice.
SpeechWrite was chosen not only because its proposed solution was highly cost-effective but also because the surgery staff found the system very practical to use and, in the event of any queries, found the support team to be very approachable, friendly and helpful.
- Lesley Middleton, Assistant Practice Manager, Baslow Road Surgery
Book a one-to-one consultation with one of our specialists to see how SpeechWrite can add value to your organisation.