With 3 offices in North Wales, Bone & Payne have established themselves as the go-to law firm to provide high quality legal work to their clients. Their talented team of solicitors pride themselves on a caring and personal approach, removing the stress and anxiety from complex legal issues.
About Bone & Payne
With 3 offices in North Wales, Bone & Payne have established themselves as the go-to law firm to provide high quality legal work to their clients. Their talented team of solicitors pride themselves on a caring and personal approach, removing the stress and anxiety from complex legal issues.
The Challenge
Bone & Payne Solicitors were using an outdated system that no longer met the needs of the firm. The practice and their staff required a solution that promoted greater flexibility and efficiency, while connecting all users with a secure transfer of data due to the sensitive nature of their work.
Our Solution
Back-end voice recognition integration was put in place to instantly transcribe fee-earner dictations which are then sent to secretaries to be proof-read.
The SpeechWrite 360 Mobile App was rolled out for all Bone & Payne fee earners, allowing them to send and receive work to and from any of their offices or when working remotely.
Native support for Bone & Paynes existing transcription equipment also meant no further hardware expenditure was required for their secretarial team.
“Back-end Voice recognition has significantly sped up the transcription process and resulted in them being able to deliver a quicker turnaround and better service to their clients.”
Jamie Herbert – Partner, Bone & Payne Solicitors
The Result
With SpeechWrite 360 in place, Bone & Payne’s staff are empowered to work remotely, being able to produce work from any location.
Back-end Voice recognition has significantly sped up the transcription process and resulted in them being able to deliver a quicker turnaround and better service to their clients.
